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Crash to Desktop | Event ID 4101
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Description

The game crashed sporadically. Sometimes i can play for hours, sometimes it crashes before i can join a server at the game menu. I always get the event id 4101 (Display driver does not respond...) at windows system log.

-> feel free to contact me if you need additional information

Details

Legacy ID
1032172056
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Start the game and play/wait for a while.

Additional Information

I tried the following to solve the problem:

  • different display driver (310.90; 314.22; 327.23; 337.88)
  • Microsoft Fix it 50848 (http://support.microsoft.com/kb/2665946/en-us)
  • set PCI-E energy save options off
  • set nvidia 3d energy mode to max performance
  • window mode
  • less gpu and gpu-ram clock (underclock)
  • less cpu clock (underclock)
  • motherboard bios update
  • clean the graphic card because of temperatures (max 85°C)
  • furmark gpu stresstest (runs OK)
  • heaven gpu stresstest (runs OK)
  • heavy load cpu/ram stresstest (runs OK)
  • memtest 86+ ram check (runs OK)
  • check a lot of other games (all games running fine!)

Event Timeline

Abyss_X edited Steps To Reproduce. (Show Details)Jul 23 2014, 1:06 PM
Abyss_X edited Additional Information. (Show Details)
Abyss_X set Category to Game Crash.
Abyss_X set Reproducibility to Always.
Abyss_X set Severity to None.
Abyss_X set Resolution to Open.
Abyss_X set Legacy ID to 1032172056.May 8 2016, 7:09 PM
Kira added a comment.Jul 25 2014, 3:44 PM

Hey

I see that these crash dumps are from the beginning of the month. Are you still experiencing the crashing after the latest update? If so, could you upload a new ones? You can do that by deleting the DayZ folder from AppData and reproducing the crash in-game.

Thank You!

Abyss_X added a subscriber: Abyss_X.May 8 2016, 7:09 PM

Hey,

yes i have the crash also with the current Version. The game minimizes after some time, i can hear the game sound but i am unable to go back to the game. In this case i got every time Event id 4101. Attached the AppData DayZ Folder from today after the last crash.

Kira added a comment.Jul 29 2014, 3:24 PM

Hey

Thanks for the files, but there is only .RPT file. We also need .bidmp and .mdmp in order to look into your problem. You had them in your previous upload, could you please try to find them? If they are not in the DayZ folder, you probably have to reproduce the crash again. This is the only way we can help you.

Thank You!

Hey Kira,

i reproduced the error this time but i dont get a DayZ.bidmp/DayZ.mdmp file.

I suppose its because the game minimizes at the moment of the event id 4101 in the system log and dont shut down. I can hear the game sound all the time but its impossible to get back into the game after the display driver (nvlddmkm) was restored.

In this case is there any other way to get some information to analyze the issue?

regards

Hey Kira,

today i installed my hole os (win 7 x64) fresh, after this i installed only DayZ. The Problem also occurs at this Installation.

regards

Kira added a comment.Aug 21 2014, 4:24 PM

Hey

Are you still experiencing this problem? If so, please let us know and send us a new crash dumps. If not, close this issue. If you are experiencing any more problems, do not hesitate to report it.

Thank You for your help!

Hey Kira,

yes the problem still occurs. As i sayd i dont get dump files every time because the game minimizes at the moment of the event id 4101 in the system log and dont shut down. I can hear the game sound all the time but its impossible to get back into the game after the display driver (nvlddmkm) was restored.

However, i found some dump files at the dayz folder but i can not guarantee they describe this problem.

regards