Page MenuHomeFeedback Tracker
Create Task
Maniphest T180979

Error: GPU hangs/Access violation, illegal write
Need More Info, NormalPublic
Actions

Description

Game Version number: 1.1.0.42
Modded?: Yes, but also happenes on a vanilla install with no mods installed
If modded, please list the mods:
Too many to list, but the crash happens regardless of whether the mods are installed
Issue Description:
Game crashes between 5-30 minutes every time I am in a game. This could be the offline training mission, or on a modded server - the crash happens regardless of what mission/server I am in. The crash starts with a couple of stutters before the game freezes. The game window becomes greyed out and eventually closes to the desktop. I then get the crash reporter pop up, which the output of that is detailed below:

This report includes files that may contain personal information. For more information about how we process your personal data, please visit
 https://www.bohemia.net/privacy-policy.

Following files will be included in the report (if they exist):
	C:/Users/Redacted/Documents/My Games/ArmaReforger/logs/logs_2024-05-07_13-37-39/dxDiag.txt
	C:/Users/Redacted/Documents/My Games/ArmaReforger/logs/logs_2024-05-07_13-37-39/crash.log
	C:/Users/Redacted/Documents/My Games/ArmaReforger/logs/logs_2024-05-07_13-37-39/console.log
	C:/Users/Redacted/Documents/My Games/ArmaReforger/logs/logs_2024-05-07_13-37-39/script.log
	C:/Users/Redacted/Documents/My Games/ArmaReforger/logs/logs_2024-05-07_13-37-39/error.log
	C:/Users/Redacted/Documents/My Games/ArmaReforger/profile/.save/ReforgerEngineSettings.conf
	C:/Users/Redacted/Documents/My Games/ArmaReforger/profile/.save/ReforgerGameSettings.conf
	C:/Users/Redacted/Documents/My Games/ArmaReforger/logs/logs_2024-05-07_13-37-39/ArmaReforgerSteam_2024-05-07_13-39-45.mdmp

In addition, following summary information will also be included in the report.

User: Redacted
Computer: Redacted
Mode: Client
Version: 1.1.0.42
Command line: "C:\Program Files (x86)\Steam\steamapps\common\Arma Reforger\ArmaReforgerSteam.exe"

OS: Windows
CPU: AuthenticAMD: AMD Ryzen 7 7700X 8-Core Processor
RAM: 31894 MB
GPU: NVIDIA GeForce RTX 4080
VRAM: 16050MB 
GPU Driver: 552.22 [ 11.4.2024 (27 days) ]


Exception: GPU hangs!

Steps I have tried:

  1. Clean install of Arma Reforger, completely wiped from my PC including all workshop content/mods
  2. Updating GPU driver to latest version (Crashes happen on latest version and older version)
  3. Updating Windows
  4. Verifying integrity of game files

I have attached the log files from the last crash{F3982510}

logs_2024-05-07_13-37-39.zip324 KBDownload

Thanks

Details

Severity
Crash
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 11 x64
Operating System Version
22631.3447 23H2
Category
General
Steps To Reproduce

Able to reproduce simply by entering a mission/server (online or offline). Crash time seems to be around the 5-10 minute mark of gampeplay, although can very rarely exceed 30 minutes.

Additional Information

Within the log files it also states 'access violation, illegal write'

In Windows event viewer I get the event

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3
Error occurred on GPUID: 100

The message resource is present but the message was not found in the message table

With the source being nvlddmkm

Event Timeline

flashy created this task.Tue, May 7, 2:57 PM
Geez changed the task status from New to Need More Info.Fri, May 10, 4:51 PM
Geez added a subscriber: Geez.

Hello flashy.
Can you please try this on Experimental version as well?

Geez added a comment.EditedFri, May 10, 4:57 PM

Also can you please provide us with the following information?:

  • any overclocking on CPU?
  • any overclocking on the GPU?
  • what PSU are you using? Do you have sufficient headroom to cope with power surges from the GPU/CPU?
  • and do you experience this in any other game as well?
flashy added a comment.Fri, May 10, 10:56 PM
In T180979#2603663, @Geez wrote:

Also can you please provide us with the following information?:

  • any overclocking on CPU?
  • any overclocking on the GPU?
  • what PSU are you using? Do you have sufficient headroom to cope with power surges from the GPU/CPU?
  • and do you experience this in any other game as well?

Hello Geez,

There is no overclocking on the CPU or GPU.

I am using a corsair 850w gold rated PSU which is 100W more than the minimum recommended PSU for the 4080.

I don't experience this with any other game.

I will try experimental and report back.

I did manage to get about 4 hours of continuous playtime yesterday, and also suffered no crashes over multiple sessions. However the crashing has returned today and I am unable to play more than 10 mins at a time.

flashy added a comment.Fri, May 10, 11:47 PM

So far so good on experimental

flashy added a comment.Tue, May 14, 2:29 PM
In T180979#2603661, @Geez wrote:

Hello flashy.
Can you please try this on Experimental version as well?

Can confirm I don't get this crashing on Experimental

flashy added a comment.Sat, May 18, 11:31 PM

Seems to be crashing on experimental now since the update

© Bohemia Interactive a.s. Bohemia Interactive® is a registered trademark of Bohemia Interactive a.s. All rights reserved. · Privacy Policy · Terms and Conditions