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Loss of base items
Need More Info, NormalPublic

Description

So I had a character with some building items
Then yesterday I decided to call to play and get the rest of the items
I played all night and got the items, but there was a problem when the server restarted
I lost all the items, I died out of nowhere and when I tried to get to the body where I was assembling the base, the server restarted, and only the items that were on the floor were left.
I wanted to know if you could help me with wasting hours of gameplay to get the items
It's very sad that I played for a long time to get the items and lose due to error and not death, I was setting up the base at 6 am at the time of the restart, and I couldn't even set up any base.
The discord moderator said that I could come here to get help from you, it would be my first base building, I was very happy but I lost the items unnecessarily due to the restart of the servers because I was playing in the early hours of the morning when it restarted. Thank you and I hope you can help

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Category
General

Event Timeline

brudayz created this task.May 15 2024, 4:36 PM
Geez changed the task status from New to Need More Info.May 16 2024, 10:27 AM
Geez added a subscriber: Geez.

Hello brudayz,
On which server has this happened and at what time? Unfortunately we do not reimburse any lost items, however we would like to possibly investigate what has happened there.
Regards,
Geez