First of all please visit this page, try to locate the error code you get when the game crashes and go through all the suggested steps mentioned for the error.
[[ https://community.bistudio.com/wiki/Arma_3_Unusual_process_exit | Arma 3 Common Exit Codes ]]
//If any of that helps, do not forget to mention it when creating the ticket.//
//While a conversion of Arma 3, these steps should be still valid for Project Argo. Disclaimer: Results not guaranteed//
//**Probably the most important part of this are the crashdump files**//
- To obtain the crashdump files, you will need to look for them in your PC. They should be generated automatically on each start of the game.
- //Files that you are looking for: RPT, MDMP, BIDMP (best case scenario is that you have multiple of these in sets of three files with the same timestamp)//
- Windows: C:\Users\<Name>\AppData\Local\Arma 3\
- Another important file will be a DxDiag
- [[ https://en.wikipedia.org/wiki/DxDiag | Windows ]]
//**Creating Ticket:**//
[[ https://feedback.bistudio.com/w/ft_argo_howto/general/ | General Rules ]]
- Title -> Short description of the issue, you can include some basic info like "only in MP" or the error code
- Severity -> Crash
- Description -> Information about when and how crash happens - is it after certain amount of time, is it random or after performing certain action
- Reproducibility -> use this to warn us that it might not be easy to come across this issue, you can type the repro rate [e.g. x%, (y/z)] to make sure the value is precise
- Steps to reproduce -> if you are able to reproduce the crash by performing certain action/s please tell us how
- Additional Information -> Anything that comes in mind and seems relevant, **also upload CRASHDUMPS and DxDiag here**
- If you know how to reproduce the crash and you are able to do so, feel free to provide a simple repro mission >
- ZIP the crashdumps and DxDiag up and prepare them for upload
- Drag and Drop the zip file into the Additional Information text box
- Click on the Upload button (little cloud with an up-arrow) and select the prepared crashdump zip in the Additional Information text box
- Include any other relevant info and files (picture, video)