[BI-RT #160473] 11 января, 10:53 Рассылка Hello, please try to open your Windows services and make sure that the Battleye service is running. Thank you. Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 11 января, 20:56 The program was not started. It was a manual mode. I put the automatic mode. I rebooted the system. The effect is the same. The game tries to start, but it crashes. Четверг, 11 января 2018, 10:53 +03:00 от "Dominik Flandera via RT" : Hello, please try to open your Windows services and make sure that the Battleye service is running. Thank you. Best regards, Dominik Flandera Bohemia Interactive [BI-RT #160473] 12 января, 14:21 Рассылка Hello, do you start Steam as Administrator please (right click on the Steam icon and select "Run as Administrator")? Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 13 января, 9:06 Of course! It doesnt help. The game starts but joining to servers crashes DayZ. Internet is OK. Пятница, 12 января 2018, 14:21 +03:00 от "Dominik Flandera via RT" : Hello, do you start Steam as Administrator please (right click on the Steam icon and select "Run as Administrator")? Best regards, Dominik Flandera Bohemia Interactive [BI-RT #160473] 15 января, 12:32 Рассылка Hello, please follow this guide step by step: 1. Press WinKey + R. 2. Type 'cmd' (without the quotes). 3. Press Enter. 4. Type 'ipconfig /flushdns'(without the quotes). 5. Press Enter 6. Type 'ipconfig /registerdns'(without the quotes). 7. Press Enter 8. Type 'ipconfig /release'(without the quotes). 9. Press Enter 10. Type 'ipconfig /renew'(without the quotes). 11. Press Enter 12. Type 'netsh winsock reset'(without the quotes). 13. Press Enter 14. Restart the computer -- Best Regards, Jiri Kunt Bohemia Interactive Re: [BI-RT #160473] 15 января, 23:52 All the same. The game does not start from the Steam. The game starts from the root directory. But during the connection to the server, the program crashes. I do not understand. 4 years I played, and there was no problem. No changes were made to the software of my PC. In addition to updates. Понедельник, 15 января 2018, 12:32 +03:00 от "Jiri Kunt via RT" : Hello, please follow this guide step by step: 1. Press WinKey + R. 2. Type 'cmd' (without the quotes). 3. Press Enter. 4. Type 'ipconfig /flushdns'(without the quotes). 5. Press Enter 6. Type 'ipconfig /registerdns'(without the quotes). 7. Press Enter 8. Type 'ipconfig /release'(without the quotes). 9. Press Enter 10. Type 'ipconfig /renew'(without the quotes). 11. Press Enter 12. Type 'netsh winsock reset'(without the quotes). 13. Press Enter 14. Restart the computer -- Best Regards, Jiri Kunt Bohemia Interactive [BI-RT #160473] 16 января, 12:13 Рассылка Hello, please download and install the following free program: https://www.malwarebytes.org/ and do a full scan of your PC. -- Best Regards, Jiri Kunt Bohemia Interactive Re: [BI-RT #160473] 22 января, 13:06 It didnt help too. Does the game have problems with the overlay programms? Вторник, 16 января 2018, 12:13 +03:00 от "Jiri Kunt via RT" : Hello, please download and install the following free program: https://www.malwarebytes.org/ and do a full scan of your PC. -- Best Regards, Jiri Kunt Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 22 января, 15:16 Рассылка Hello, it might be possible. Please try to do a clean boot of your PC and then start the game: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows Thank you. Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 11 февраля, 12:27 It didnt help too. Понедельник, 22 января 2018, 15:16 +03:00 от "Dominik Flandera via RT" : Hello, it might be possible. Please try to do a clean boot of your PC and then start the game: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows Thank you. Best regards, Dominik Flandera Bohemia Interactive [BI-RT #160473] 12 февраля, 13:27 Рассылка Hello, please send us a new MsInfo file and your RPT file: Press WinKey + R and paste this directly into the window that appears: %userprofile%\AppData\Local\DayZ then press Enter. You should be taken directly to the folder where DayZ RPTs are stored. Please reproduce your issue and send us the latest RPT file. Please send all files in one message and do not zip/rar them. Best Regards, Jiri Kunt Bohemia Interactive Re: [BI-RT #160473] 18 февраля, 18:40 2 файла Hello. RPT file and MsInfo. PS: my problem: "Only admin rights (right click on DayZ in the Steam library) can start the game. But i can not join to servers: DayZ crashes with trying to connect. I can not start the game in Steam. Antivirus program is off (and other)." Понедельник, 12 февраля 2018, 13:27 +03:00 от "Jiri Kunt via RT" : Hello, please send us a new MsInfo file and your RPT file: Press WinKey + R and paste this directly into the window that appears: %userprofile%\AppData\Local\DayZ then press Enter. You should be taken directly to the folder where DayZ RPTs are stored. Please reproduce your issue and send us the latest RPT file. Please send all files in one message and do not zip/rar them. Best Regards, Jiri Kunt Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 19 февраля, 14:48 Рассылка Hello, do you see any error when it crashes or when you try to start the game from Steam library? Could you, please, send us a screenshot of the error? Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 19 февраля, 16:42 No errors. I see next: window of BE => launching game => black monitor => my desktop. No any error report. All other games including Arma 2 and 3 start and work correctly in Steam. Понедельник, 19 февраля 2018, 14:48 +03:00 от "Dominik Flandera via RT" : Hello, do you see any error when it crashes or when you try to start the game from Steam library? Could you, please, send us a screenshot of the error? Best regards, Dominik Flandera Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 19 февраля, 19:24 Рассылка Hello, please open your NVidia Control Panel, 3D Settings and reset everything to default. After that please change the power management to maximum performance. Thank you. Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 19 февраля, 22:18 No result. Понедельник, 19 февраля 2018, 19:24 +03:00 от "Dominik Flandera via RT" : Hello, please open your NVidia Control Panel, 3D Settings and reset everything to default. After that please change the power management to maximum performance. Thank you. Best regards, Dominik Flandera Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 20 февраля, 13:05 Рассылка Hello, could you, please, try to start the game directly from the executable without the Battleye? Thank you. Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 21 февраля, 8:52 Dont know. How to do it? Without BE. Вторник, 20 февраля 2018, 13:05 +03:00 от "Dominik Flandera via RT" : Hello, could you, please, try to start the game directly from the executable without the Battleye? Thank you. Best regards, Dominik Flandera Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 21 февраля, 12:45 Рассылка Hello, DayZ executables are in the following folder: \SteamLibrary\steamapps\common\DayZ\ Please try all of them. Thank you. Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 22 февраля, 12:49 Oh. I did it erlier. It didnt help. I wrote I can start the game with "exe". DayZ starts but joining to servers fails. Среда, 21 февраля 2018, 12:45 +03:00 от "Dominik Flandera via RT" : Hello, DayZ executables are in the following folder: \SteamLibrary\steamapps\common\DayZ\ Please try all of them. Thank you. Best regards, Dominik Flandera Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 23 февраля, 12:58 Рассылка Hello, could you, please, send us the latest DxDiag and MSInfo for comparison? Thank you. Best regards, Dominik Flandera Bohemia Interactive Re: [BI-RT #160473] 24 февраля, 12:14 2 файла I already sent it all to you. Here you are. Пятница, 23 февраля 2018, 12:58 +03:00 от "Dominik Flandera via RT" : Hello, could you, please, send us the latest DxDiag and MSInfo for comparison? Thank you. Best regards, Dominik Flandera Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 26 февраля, 14:15 Рассылка Hello, please uninstall Kaspersky antivirus completely and try running the game again. -- Best Regards, Jiri Kunt Bohemia Interactive Re: [BI-RT #160473] 27 февраля, 2:16 Didnt. Help. Too. Понедельник, 26 февраля 2018, 14:15 +03:00 от "Jiri Kunt via RT" : Hello, please uninstall Kaspersky antivirus completely and try running the game again. -- Best Regards, Jiri Kunt Bohemia Interactive С уважением, Кирил Корнилов kiril_kornilov_87@mail.ru [BI-RT #160473] 1 марта, 9:44 Рассылка Hello, please report this issue directly to the developers over here: https://feedback.bistudio.com/ Thank you. Best regards, Dominik Flandera Bohemia Interactive