Fixing VON should have been a very high priority task.
Note I say should, as its been broken for so long that the ArmA playerbase has already been dented by such a deteriorated ability to socialize ingame. I personally have a friend who stopped playing for good, after being shouted at to "Get off side! its lagging! shut up!".
Any (good) MP game designer knows how important it is to be able to communicate with one another, in terms of player retention and game popularity.
'The social' is a very important principle to nurture in game design, and a broken VON really impacts beginners and newbies from getting connected and socializing in the community.
Sure us 'vets' know about Teamspeak and related plug-ins. But I first entered 'the community' through VON chat in the beta, before it was broken.
For 18 months now, the state of VON and in-game CHAT actively discourages communication between newbies more experienced members. Try to speak on VON, no one can hear you and you get yelled at. Try to type, and BattlEye swallows up your text with its systemChat spam.
We are two years after game launch, so it's history now. Still worthy of a fix, but the community has already been heavily impacted.
I say this as someone who has 'been there done that' as both a server admin (christmas day 2013 there were over 200 players on our community servers), and as one of the core developers of Invade & Annex with AhoyWorld.
Regards,
Quiksilver