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Launcher will always crash when closing it (the Launcher)
Closed, ResolvedPublic

Description

Dear staff,

I just bought ARMA 3 today, already logged a few hours in the game and liking it very much!

Please note, that ARMA 3 Launcher always crashes here when closing it (the Launcher). {F24586}

Details

Legacy ID
2767767767
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Launcher
Steps To Reproduce

I open the games Launcher like so:

  1. Via steam, I navigate to my Library of games.
  2. I right click on ARMA 3 and select 'Open Launcher'.
  3. The Launcher loads.
  4. I close the Launcher.
  5. The Launcher crashes.
Additional Information

Right after the Launcher crashes, I'm presented with two consecutive crash reports from Windows:

  1. First one looks like this:

http://i.imgur.com/XFbbTNJ.png
and this is its short dump:
http://pastebin.com/EqDeU5cb

  1. Second one looks like this:

http://i.imgur.com/qclaORd.png
and this is its short dump:
http://pastebin.com/KJQZMH8P

  1. And here is the content of arma3launcher.log, that's located in c:\Users\%MYUSER%\AppData\Local\Arma 3 Launcher\Logs\:

http://pastebin.com/dSa9jqf9

In regards to #3, notice the log specifies it can't find a file called SteamManagerWrap.dll:

  1. Though my Steam installation is located on drive "G" (and not "C"), the rest of the path is default.
  1. ARMA 3's Launcher directory and the "missing" SteamManagerWrap.dll file is located here:

g:\Program Files (x86)\Steam\SteamApps\common\Arma 3\Launcher\SteamManagerWrap.dll

Your help is much appreciated.

Regards,

Event Timeline

AlderaaN edited Steps To Reproduce. (Show Details)Aug 13 2014, 1:51 AM
AlderaaN edited Additional Information. (Show Details)
AlderaaN set Category to Launcher.
AlderaaN set Reproducibility to Always.
AlderaaN set Severity to None.
AlderaaN set Resolution to Fixed.
AlderaaN set Legacy ID to 2767767767.May 7 2016, 7:13 PM

Hi,
could you please attach logs from Launcher?
Logs are here: c:\Users\xxxxx\AppData\Local\Arma 3 Launcher\Logs\

Thank you.

Hello Astaroth.

I've uploaded the file you've requested.

Regards,

This issue relates to missing pre-requirement (Visual C++ Runtime) many many versions ago in the kingdom far far away.

Please feel free to open new ticket when issue is still present.