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I can't log into the game due to a network error
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Description

Hi, guys! For almost a week now, I haven't been able to log into the game. Every time I try to enter the shelter, I get an error connecting to the cloud service: "Error 0 during communication with cloud service".

I've tried using different DNS servers to connect my console with internet. I've deleted and reinstalled the game. But the problem still isn't fixed. I'm attaching a screenshot of the error, the ID, and the game version. My console is a PS5.

Please help me solve this issue!

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Operating System Version
Sony Playstation 5
Category
General
Steps To Reproduce

I just launch the game. I wait until the moment I should appear in the shelter, but instead, an error appears.

Event Timeline

Koteyka_Rybkin renamed this task from Не могу войти в игру из-за сетевой ошики to I can't log into the game due to a network error.Fri, Jan 10, 7:02 PM
Koteyka_Rybkin set Operating System Version to Sony Playstation 5.
Koteyka_Rybkin changed Severity from None to Crash.Fri, Jan 10, 7:05 PM