Hello,

I hope your are well. Can you please help my friends character has reset randomly twice he did not die it was after disconnecting in our base and then again randomly kicked him off the game and rest his character. This has never happened before and we lost 4 days worth of loot when this happened. We have no idea why this is happening and would really like some help if this is possible please. We live the game and always encourage others to get it but with this glitch it is really annoying setting up baxk a lot of time to which we worked for.

Please help or give some advice on to how we could get the character back and stop it from resetting again.

Kind regards
Ryan