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Nitrado Server Host Servers crashing globally
New, UrgentPublic

Description

There we go again.
As you can get the hint from the Nitrado Status Twitter, the exclusive server host company available for us Console server owners is having a major meltdown in all their locations.
This does not affect all servers, but a good 25% are stuck at restart, with Crash Report Logs showing file corruption, malformed database disk image, and mostly straight up not working.
I personally experienced the issue on both my servers, one was caught in time and a one day rollback was required, while for the other they first asked me to do a 6 days rollback, just to have 2 days later a broken webinterface from their end, where on the Nitrado dashboard my server was showing offline, whilst it was listed and accessible on the serverlist.
The server was constantly freezing, unplayable. Now, as all the other people, it's stuck at restart, no chance of booting it back on.
Needless to say that while we work hard to have legit servers growing stable communities, that makes all our hard work go to waste in favor for the lucky servers that right now aren't affected.
Their discord is flooding with people complaining to have unusable servers, same goes for all their other medias.
We do know that contracts happening around console environment cannot be cut that easily, but hell, we'd all love having a different option. GTXgaming coming first to mind.
For all of us affected there is no point in having servers when they're unusable, because even it they refund us the lost days they cannot refund players lost progress, who then decide to move somewhere else, maybe finding again the same problem and deciding to leave the game for good.

Please send help. This time again the issue in here is big.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

Get a Nitrado server, wait for it to happen.

Additional Information

Hundreds of servers stuck in restart loop with corrupted systems.

Event Timeline

tomalexdark added a subscriber: tomalexdark.EditedApr 11 2022, 1:52 PM

I have to agree. Having an exclusive contract with Nitrado is hurting console players and as a result is damaging your business. Nitrado have regular performance issues, but these major outages are a disgrace - no communication to server owners about the issue when it was identified (they waited a week) and no explanation of the cause of the problems or any estimation on when it will be resolved.

Agree.

Close official servers! Add another hosting option! Let DayZ server owners make DayZ great again!

Agree!
LET SERVER OWNERS TO CHOOSE ANOTHER HOST COMPANY!