at first i try to join a community server (endgame cherno) when i finish the timer to join the server, the red line that after the timer freezes and don’t unfreeze. i told the admins of the server and they try to whitelist me again and it didn’t work. even i deleted the game and i switched accounts and networks and it didn’t work.
it’s been like that for a week now and he joined me twice. but after that it still the same. the first account i try with it (omarali7550)on ps4 and the second one (Cap_O75) on ps4 and at the end i even full initialize the ps4

please need your urgent support.