Page MenuHomeFeedback Tracker

connection failed - an unknown error has occured
New, UrgentPublic

Description

i cannot connect to certain EU servers.

Yesterday me and my friend "TFL283" were playing when he got the message in the title.
today i have it. I cannot connect to Dayz EU - DE 2521 (persistance on).

I have reinstalled my game on my ps4
i have restarted my router multiple times
i have succesfully logged into all community servers i have tried to connect to
i have succesfully logged onto SOME official servers i have tried to connect to:
for example :

  • DayZ EU - DE 4442 : connection failed
  • DayZ EU - DE 2191 : connecting failed
  • Dayz EU - DE 9212 : connecting failed
  • Dayz AP - SG0060 : connection succesfull
  • Dayz US - LA0051 : connection suvvesfull

some time this afternoon i got back on it for 10 mins, after trying to open a door that did not want to open the game crashed again.

please advise. It seems to be only EU servers. I know a bit about networking but no idea how this could be on my end of it.

thank u so much in advance. love this game.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Error Message
Steps To Reproduce

it worked one time this afternoon, on all EU servers. After that one time, not a single one connects.

Additional Information

my friend TFL283 had the exact same problem and is now on the server again.

He was advised to reinstall his game , as i have now, without results

maybe a server restart will help but i dont know when this will occur, i am waiting since about 10 am and its now 16:25

Event Timeline