Hello.

Thank you for the report. Do you still have the save file that causes the crash of the game? Could you please zip your profile and upload it here? So that we can have a look at what exactly is going on? You can find your Profile in Documents > Arma 3 or Arma 3 - Other Profiles.

@Wulf maybe also have a look at the follwing ticket: https://feedback.bistudio.com/T150081 its pretty much a duplicate, but a lot more people have the same problem. this tickets also has the crash reports, error logs and saves attached.
Hope this will help you in resolving the issue.

edit: The linked ticket is about the old man beta, tho the same problem still occurs in post official release.

In T150427#2048162, @Wulf wrote:

Hello.

Thank you for the report. Do you still have the save file that causes the crash of the game? Could you please zip your profile and upload it here? So that we can have a look at what exactly is going on? You can find your Profile in Documents > Arma 3 or Arma 3 - Other Profiles.

@Wulf

I was initially unable to upload yesterday, kept getting upload errors from the site, and had to host the files externally. Seemed to work today, everything requested is below, and has also been added to the 'Additional Information' segment of the ticket. Please let me know if you need anything else. The save files are also attached.

Two samples of error reports after attempting to load save files:

All ARMA profiles files I could find in the Documents>Arma 3 Folder:

Old Man - Last Functioning Save File (Mods Listed in Description Required to Load)

Sample of a save file that no longer loads, and causes Arma to crash:

Please note that the mods mentioned in the description above are required to load the game successfully. The crash seems to happen irrespective of whether mods are on or not. I have had success in loading the scenario in 32-bit, but am not able to create new saves, game crashes followed by system out of memory errors.

@dedmen Thanks for taking a look at this, looking forward to the outcome. :)

Okey for one, we found multiple underlying issues that all worked together to cause this crash. Thanks everyone for the reports and especially for the savegame file.

Second, please don't throw a grenade while you are saving your game. And especially not when that savegame crashes the game and you send it to a developer to try to fix. It friggin scared the bongus out of me.

I'm running into the same issue without running any mods at all. I had a corrupt savefile earlier on, but didn't think much of it as I could revert without losing much and things looked fine for the time being. But now I'm at a point where it's almost guaranteed to produce corrupted savefiles. My current/last working savefile is 260mb, and I've assembled a bunch of crash-/ArmaReports as well. @dedmen Please let me know if you're interested, and I'll post em. But it sounds like you've already found the issue(s)? Fingers crossed, because it's an amazing mission. :)

We don't need more save files we know the problem now.
We are working on a fix, but that will not fix your already broken savegames. But I hope that early next week we might get a profiling branch update out, that will let you continue playing on your old savegames so you don't have to restart.
I would still recommend a restart though as while your savegames might work, the issue is still inside them and might cause a degraded experience.

Also a restart before we fix it, will just cause the issue to reappear.
After we have fixed it restarting your progress won't make it reappear.

@dedmen Sounds good, makes sense to just wait for the fix then.

Also, lol'ed at the grenade comment, dont think it was one of my save games.

Standing by for that update.

@dedmen Awesome. I'll replay the missions for sure. Still, is there any "tip" you can share here to help us circumvent the problem for the time being, and maybe finish our current game in the next few days? Are there any "don't do that, this surely will corrupt your savefile" things, or is there not much the player can do?

Having the same issue when loading save games on Old Man scenario. This is the second crash in four days when loading a save game and I'm no longer willing to invest the time to replay the missions for a third time.

The error is 0xC00041D - STATUS_FATAL_USER_CALLBACK_EXCEPTION

The first crash was when playing without mods, the latest crash I was playing with CBA_A3, Enhanced Movement, CSAT Modification Project, and CSAT Modification Project (Replacement).

For a sandbox game it's a bit of a joke to have fatal bugs on saves this frequently.

dont think it was one of my save games.

I was standing inside a house, I couldn't find the door I tried to run but couldn't get out and it killed me

Still, is there any "tip" you can share here to help us circumvent the problem for the time being

nothing you can do currently

I plan to finish the fix for profiling branch on Saturday. But don't know if we can ship it before Monday.

Same problem. After 10-15 hours gameplay cannot load game. Crash with "0xC000041D - STATUS_FATAL_USER_CALLBACK_EXCEPTION". Also saves 160-220 mb, playing without mods. I hope that you fix it :-)

Happen to me today. I lost 20 hours of progressed gameplay, because i choose option to save during sleeping and save was always overwritten.

There is absoletely no way to fix broken save file?

No mods used.

I really dont want to repeat everything especially that i had big collection of guns and vehicle which i collect for a long time.

In theory corrupted save file can be loaded
When i turn platform from 64 bit on 32 bits ant start game, my save was loaded without any problems but its not possible to save game in this mode due to memory crash.

So Save potentially works but no way to save.

So It sounds like we should have a viable solution in the next day or so we just have to restart campaign? Im down with that if it works really looking forward to finishing this DLC (finally)lol

Nice to know this is being looked at. Can't wait to test it out and see how it goes.

There is absoletely no way to fix broken save file?

There is, the new Profiling branch that will be pushed soon-ish. You'd need to wait for the hotfix release, and then switch to profiling branch. Give it a couple days.
When the Hotfix is pushed you can restart and the issue won't reappear, and when profiling is released after hotfix, you can use that to load your old broken savegames.

Same problem as lot of people,was running fine before and now not possible to load the game, 6 mods but not the problem I think, lots of bugs I detected as when you try to ask for an help from Samjo sometimes you need to call, sometimes you need to text him, the same for the answer from him, I also experienced weard views afer spawning from safes houses. It seems to be bugged a lot.

Forgive my ignorance but when will I know when the Hotfix is released for 'Old Man', where will it be found, and how does one apply the fix.

Is it possible to just give an hotfix quickly just for this problem of saving with old man?

I understand that there's many problems to fix and it takes time to do it, but it's just not normal to not be able to play. So I think you could give quickly a fix for that and continue your work for another fix.

@ All, they just rolled out an update (hotfix) which also inlcudes the following: "Tweaked: "Old Man" saves could grow massively and should now do so less for new play-throughs (we hope to also provide an experimental fix to those with broken saves in another branch)". Hopefully this permanently fixed the problems for new playthroughs! I will backup my current save and start over. THen when the other update comes (which should be compatible with the old saves) i might pick up those again. If you try it out maybe share your experiences here?

Edit: thought i would include the link to the SPOTREP: https://dev.arma3.com/post/spotrep-00094

Yeah so it works if you restart to zero but it doesn't fix the olds saves. That's a shame, it's not normal, basic stuff, you save you play, but no, restart again...

Sorry but I'm a bit disappointed, I love BI since Operation Flashpoint but now on problems like this, and people without mods experienced the same problem...

Thanks @HecticKaluha for the update.

@plutoto74 the dev did mention earlier in the the thread that they would first roll out a fix for new playthroughs, and a profiling fix would be rolled out after that to fix old playthroughs.

IMO enouraging sign that they've followed through with the first fix.

@dedmen Let us know when you think we can expect the profiling fix will be rolled out, many thanks again for looking into this.

Hi @dedmen, thanks for your work!!, i am a user with 2 restarts on old man, due to the issues, so i am just waiting for the final fix for old saves.

But just wanted to add, that, i think there is something else wrong with the saves about for instance the "radios" on the safe house, that are being respawned many times, so you can see around 8 or 9 radios on the flor, i have raised the ticket T150594 about that, but i think the saves are the problem, so please have a look when you have a chance, those issues may be related..

Thanks again for your work, i hope the final fix is released soon.

PD: Arma 3 Old Man is the best game mode ever created for Arma franchise, i love it..

No, its not work at all. Randomly I crash to W when I load. Perhaps another hotfix, but a real one, wil fix.
And the radios mentioned by @pablo.vizzi, are spawned even when I sell stuff at market at east to Vagalala, every time the song changes. Maybe so at home.

No, its not work at all. Randomly I crash to W when I load.

You need to restart from scratch after the hotfix. Also this is related to savegame loading specifically ,not random crashes.

New profiling build is out 1.98.146381
Will fix being able to load old previously broken savegames.

In T150427#2051953, @dedmen wrote:

New profiling build is out 1.98.146381
Will fix being able to load old previously broken savegames.

I'm on the stable build 1.98.146373 with Steam.

How can we have this version please?

https://community.bistudio.com/wiki/Arma_3_Steam_Branches#Arma_3

OK thanks, I was on the dev branch before but it broked all my campaigns with the updates so I stopped.

So there's anothers branches.

When do you think the hotfix will be released for the stable build?

Another thing, I know that it's not the good tread but I restarted the first campaign because I lost all my data when my computer crashed, I needed to do a fresh install and I forgot to save my saved data of Arma 3, so on the non return mission when the team are in the boats there's an attack of a jet and impossible to go further, everybody die.

I play with 6 mods, there's just CBA that I suspect to do that but is it? Is there differences with all the updates of past years that could cause that?

If i choose Profiling Branch, I will be able to continue play campaign Old Man? Or do I have to restart campaign? And when the hotfix will be released for the stable build?

You should be able to continue.
There is no ETA for pushing it into stable, this is not a hotfix. The hotfix was pushed on tuesday already.

So it won't be a hotfix for the stable build for the olds saves broken of Old Man?

ETA?

Yes, I can continue playing the campaign from my last save in Profiling Branch. Great

Same here, Profiling Branch has allowed me to open up old save games. Will give it a few hours of playthrough to check everything is ok.

Thank you @dedmen for your work on this issue glad to see a fix for this

Hey @dedmen, Thanks for you help with this, just wanted to add, that after playing few hours with the profiling branch, now I can load old savegames from the main game page, but if you are already playing and you died, and try to load from the dead screen, the game is stuck on a infinite loading screen, with "no orange bar at the top", I have to close the game to be able to load the savegame.

Note: This was not happening right after start using the profiling branch, happened few hour later..

Uploaded a savegame.

PD: In this profiling branch, is there a plan to reduce the size of the savegame for old savegames?

Thanks againg for you work...

Hi everyone,

I've seen this thread there's a few days, and the old save can now be load,that's great :) thx . But after hours of playing, the game's getting slow and nothings works (tp,can't run etc). But after a reboot of the game it's ok. [menu save ]
And i had had the same Pablo.
Now i have a problem with the Virus Mission, when i'm on the computer i have 2 actions and nothing's happening. Whereas on Youtube about this mission, Keystone have to contact us to reset it. Don't figure it out.
On reddit some have this issue and unable to go through. Just use a old save to start over,lol.

I've spent more time to check forum out and try again missions because of bugs than playing.
Anyway, i give up and i'll wait in a few months when bugs'll be fixed.
But it was a great idea this Old Man and a great job as well, c'est dommage.

Merci

@dedmen Thanks for working on this.

As per @pablo.vizzi and @kranimal I have similar issues. After load saves working, and after playing for a few hours (super fun hours!), the game just turned into a crawl. Takes about 15-20 minutes to load, and once loaded its impossible to play, game is almost frozen, frames stuttering, and have noticed that not all assets load up (checkpoints and faction members have dissapeared). I have no error reports, as somehow the game doesnt crash. Save file is now over 230mb.

Have attached it to this comment. Let me know if there is anything else I can provide.

Edit: Like @kranimal mentioned resetting Arma 3 does often help kickstart things again.

So I just had the infamous "STATUS_FATAL_USER_CALLBACK_EXCEPTION". I restarted the PC, and after I tried to load the last saving point, I got a new kind of error ("0X0000DEAD")
This is the report:

@apreshel Thanks, thats a partly new bug. But my fix on perf/prof branch will fix your crash.

See https://feedback.bistudio.com/T150427#2051953

I got a new kind of error ("0X0000DEAD")

It would be VERY useful if you in the future mention the "Too many virtual memory blocks requested" fatal error message box that was thrown into your face before the game killed itself, would've saved me 5 minutes of looking around.

Seems like there are more causes for the base issue then, but my fix on profiling branch will get rid of the crash.

In T150427#2053381, @dedmen wrote:

@apreshel Thanks, thats a partly new bug. But my fix on perf/prof branch will fix your crash.

See https://feedback.bistudio.com/T150427#2051953

I got a new kind of error ("0X0000DEAD")

It would be VERY useful if you in the future mention the "Too many virtual memory blocks requested" fatal error message box that was thrown into your face before the game killed itself, would've saved me 5 minutes of looking around.

Seems like there are more causes for the base issue then, but my fix on profiling branch will get rid of the crash.

Great, I'll wait. BTW - The game got very slow (very roughly - after destroying the CSAT radars). Seems like the FPS is half of what it used to be. I lowered the graphic specs, but it's becoming an issue. I hope the game won't become unplayable before I get to finish it. BTW, A restart scenario is not an option for me anymore, as I've reached the virus-install mission and I've spent hours upon hours on hoarding weapons and ammo and stuff...I don't have the time to repeat it all over again, I just want to finish the OM scenario already :)
Thanks

@apreshel you did not restart your old man after the hotfix. You still have the old pre-hotfix issue.
Its fixed in performance/profiling build that I posted above (which you are also not using)
as an addon you have CBA loaded which stores huge amounts of scripts for every single object pumping up your savegame size by alot.

So either you delete your savegame and start from scratch, or you grab performance/profiling branch.

@dudereply Same thing.

@dedmen Thanks, will give that a go.

@pablo.vizzi

PD: In this profiling branch, is there a plan to reduce the size of the savegame for old savegames?

no

but if you are already playing and you died, and try to load from the dead screen, the game is stuck on a infinite loading screen, with "no orange bar at the top", I have to close the game to be able to load the savegame.

I tried without the dying part. Just loading your save while already ingame.
No repro.

Killed myself with the xian and reloaded the save you sent, no repro. Killed myself again with a grenade, reloaded save, all fine.

I want to share my feedback (hope that helps with resolving this issue), but not sure if i should even bother BI devs with modded game experience, so please excuse me.

I encountered this Too many virtual memory blocks requested error during respawn (right after the respawn timer reached 00:00:00), and it seems to be that it has some sort of cumulative behaviour - the first few respawns are just fine, but after some point each connected client will crash on desktop with error.
We used modded server on non-vanilla terrain and played user scenario that's using the non-default save system - basically, it stores everything in the .vars.Profile file.

This is what we've encountered in .rpt's:

18:08:19 "Socrates/BIS_fnc_log: [BIS_fnc_selectRespawnTemplate] onPlayerRespawn template 'Counter' executed from function 'BIS_fnc_respawnCounter'"
18:08:24 ErrorMessage: Too many virtual memory blocks requested
18:08:24 Application terminated intentionally
ErrorMessage: Too many virtual memory blocks requested
18:08:25 Virtual memory total 134217727 MiB (140737488224256 B)
18:08:25 Virtual memory free 134151532 MiB (140668077293568 B)
18:08:25 Physical memory free 17939 MiB (18811088896 B)
18:08:25 Page file free 25139 MiB (26360401920 B)
18:08:25 Process working set 6309 MiB (6615752704 B)
18:08:25 Process page file used 11873 MiB (12450488320 B)
18:08:25 Longest free VM region: 3281256448 B
18:08:25 VM busy 691453952 B (reserved 826126336 B, committed 4160294912 B, mapped 108781568 B), free 3603382272 B
18:08:25 Small mapped regions: 29, size 122880 B
18:08:25 Virtual memory total 134217727 MiB (140737488224256 B)
18:08:25 Virtual memory free 134151532 MiB (140668077293568 B)
18:08:25 Physical memory free 17938 MiB (18810183680 B)
18:08:25 Page file free 25138 MiB (26359627776 B)
18:08:25 Process working set 6309 MiB (6615752704 B)
18:08:25 Process page file used 11873 MiB (12450488320 B)
18:08:25 Longest free VM region: 3281256448 B
18:08:25 VM busy 691453952 B (reserved 826126336 B, committed 4160294912 B, mapped 108781568 B), free 3603382272 B
18:08:25 Small mapped regions: 29, size 122880 B
18:08:25 Virtual memory total 134217727 MiB (140737488224256 B)
18:08:25 Virtual memory free 134151532 MiB (140668077293568 B)
18:08:25 Physical memory free 17938 MiB (18809696256 B)
18:08:25 Page file free 25138 MiB (26359627776 B)
18:08:25 Process working set 6309 MiB (6615752704 B)
18:08:25 Process page file used 11873 MiB (12450488320 B)
18:08:25 Longest free VM region: 3281256448 B
18:08:25 VM busy 691453952 B (reserved 826126336 B, committed 4160294912 B, mapped 108781568 B), free 3603382272 B
18:08:25 Small mapped regions: 29, size 122880 B
18:08:25 Virtual memory total 134217727 MiB (140737488224256 B)
18:08:25 Virtual memory free 134151532 MiB (140668077293568 B)
18:08:25 Physical memory free 17936 MiB (18808119296 B)
18:08:25 Page file free 25141 MiB (26363277312 B)
18:08:25 Process working set 6309 MiB (6615752704 B)
18:08:25 Process page file used 11873 MiB (12450488320 B)
18:08:25 Longest free VM region: 3281256448 B
18:08:25 VM busy 691453952 B (reserved 826126336 B, committed 4160294912 B, mapped 108781568 B), free 3603382272 B
18:08:25 Small mapped regions: 29, size 122880 B
18:08:25 Virtual memory total 134217727 MiB (140737488224256 B)
18:08:25 Virtual memory free 134151532 MiB (140668077293568 B)
18:08:25 Physical memory free 17936 MiB (18807308288 B)
18:08:25 Page file free 25142 MiB (26363375616 B)
18:08:25 Process working set 6309 MiB (6615752704 B)
18:08:25 Process page file used 11873 MiB (12450488320 B)
18:08:25 Longest free VM region: 3281256448 B
18:08:25 VM busy 691453952 B (reserved 826126336 B, committed 4160294912 B, mapped 108781568 B), free 3603382272 B
18:08:25 Small mapped regions: 29, size 122880 B
=======================================================
-------------------------------------------------------
Exception code: C0000005 ACCESS_VIOLATION at F2966B0F
cpu:  Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
graphics:  D3D11, Device: NVIDIA GeForce GTX 1080
resolution:  2560x1440x32

After that we used the latest performance binary and experienced FPS reduction on both clients and server - from 60-70 average FPS on stable branch we got 30-50 with performance binary, logs confirms that:

Stable Branch

18:07:59 "1162.11: [Antistasi] | INFO | fn_logPerformance |  ServerFPS:40.9897, Players:4, DeadUnits:18, AllUnits:157, UnitsAwareOfEnemies:38, AllVehicles:56, WreckedVehicles:4, Entities:177, GroupsRebels:7, GroupsInvaders:23, GroupsOccupants:24, GroupsCiv:10, GroupsTotal:64, GroupsCombatBehaviour:13"

Peformance Binary

19:46:21 "4427.73: [Antistasi] | INFO | fn_logPerformance |  ServerFPS:22.8898, Players:4, DeadUnits:17, AllUnits:149, UnitsAwareOfEnemies:29, AllVehicles:43, WreckedVehicles:2, Entities:142, GroupsRebels:10, GroupsInvaders:17, GroupsOccupants:19, GroupsCiv:8, GroupsTotal:54, GroupsCombatBehaviour:12"

and got the same crash on dekstop after respawn timer reached 00:00:00, but with different kind of error:

19:46:23 "Socrates/BIS_fnc_log: [BIS_fnc_selectRespawnTemplate] onPlayerRespawn template 'Counter' executed from function 'BIS_fnc_respawnCounter'"
19:46:58 Virtual memory total 134217727 MiB (140737488224256 B)
19:46:58 Virtual memory free 134144934 MiB (140661158965248 B)
19:46:58 Physical memory free 14863 MiB (15585386496 B)
19:46:58 Page file free 15772 MiB (16538615808 B)
19:46:58 Process working set 7694 MiB (8068558848 B)
19:46:58 Process page file used 18210 MiB (19095101440 B)
19:46:58 Longest free VM region: 3549560832 B
19:46:58 VM busy 3314814976 B (reserved 1112698880 B, committed 2202116096 B, mapped 108875776 B), free 980021248 B
19:46:58 Small mapped regions: 29, size 118784 B
19:46:58 ErrorMessage: Out of memory (pages) (requested 4 KB).
Reserved: -2097152 KB.
Total free 17400 KB

19:46:58 Application terminated intentionally
ErrorMessage: Out of memory (pages) (requested 4 KB).
Reserved: -2097152 KB.
Total free 17400 KB

19:46:59 Nothing to decommit
19:46:59 Nothing to decommit
19:46:59 Nothing to decommit
...

I'm using -hugePages startup parameter with default memory allocator, other clients are on default settings.
Game state was loaded from .vars.Profile file in both cases, so i have suspicion that we will not encounter that error on performance binary if we will start new game.

@dedmen

Following up on the profiling branch fix.

I have managed to put in a few hours of play, all working fine until at one point I 'fast traveled' from a safe house back to 'home' and the house I teleported from came along with me, and planted itself in and around the room (picture below for reference, also note the radios). As a result I can no longer leave the house as I am trapped inside of it. Only way to get back to the house, or my cache of weapons is to 'fast travel' to a different location, and drive back, but again, this limits my access to one of my weapon cache's and my ability to move around the map. Is this related to this bug/thread or do I create a new one?

19:46:58 Application terminated intentionally
ErrorMessage: Out of memory (pages) (requested 4 KB).
Reserved: -2097152 KB.
Total free 17400 KB

And here's me thinking extending the space from 512MB to 3GB should be sufficient... wow. I don't think even further extending the support amount of memory will help here, you clearly have some serious issue in script.
Some array getting too huge, or something constantly creating new variables or something like that.

@dudereply

Is this related to this bug/thread or do I create a new one?

not related to this.

@dedmen In that case my ticket has been resolved, thanks for fix!

Hey @dedmen whats the status of this?, when will be released the final version?

Hi,
There a new issue now. Some triggers are not getting triggered.

1. I reached the point where I had to take the papers from the sunken airplane. I took the papers, but the mission was not marked as completed. I took video:

https://youtu.be/zfy3ilGHQCw

2. I have tried to continue playing and I moved to destroy the two radars and the CSAT base near Mille's location. Then, I got the mission to Install the virus, but after I put the virus - again , no trigger. See video here:

https://youtu.be/VwfbcsVC_70

I tried to restart the mission and played (again) for ~10h. This time the sunken paper mission was triggered, but the virus installation does not trigger anything...I feel exhausted, I don't think I'll play it anymore, as the emotions after spending so many hours to no avail, is just too much :( :( :( :( :( :(

Does somebody know something about the final release?, I really wanted to continue playing, but sometime when a save the, save is becoming corrupted, even using the experimental branch,

I saw there is a RC 2.0 moving on, so I would like to know if this new branch will contain fixed from Profiling Branch and if issues with old man will be finally addressed.