What a lousy support here...

For comparison to Rockstar:

Something happens in GTA5 -> you open a ticket
-> Rockstar support contacts you!!
-> the Problem is solved... ( some time ago an expensive car despawned, they checked the case, the car was refunded to me!!!

Here -> you open a ticket
-> no one cares
-> no contact
-> no problem solution

Problems continue to exist -> people give up playing DayZ... Like we now.

Good Bye!