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Secondary Accounts on PS4 unable to play
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Description

(FIXED) My wife plays DayZ on my PS4, before today there was no problem with her picking servers and playing, but for some reason she can't log into a server to play today (she went to my account and found that she could play on mine so it's not a problem for me who purchased the game). We made another account to attempt it again and the new account also couldn't log into a server, so it seems to only be the secondary accounts on the PS4 that are having this issue.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

(FIXED) Any account that hasn't purchased a separate copy of DayZ attempt to log in is giving this issue.

Additional Information

Problem seems to have fixed itself, not sure how to delete these trouble tickets so I've updated the task information instead.

Event Timeline

Shinn_Asuka259 triaged this task as High priority.
Shinn_Asuka259 edited Steps To Reproduce. (Show Details)
Shinn_Asuka259 edited Additional Information. (Show Details)

Issue has been fixed, please disregard and push the trouble ticket through.