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Game hanged
Need More Info, NormalPublic

Description

Game is hanging just after I join the the server.It stucks on the screen and nothing happens. to resolve it I have to restart my computer.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General

Event Timeline

aw10772 created this task.Jun 21 2017, 3:24 PM
EricR added a subscriber: EricR.Jun 21 2017, 6:13 PM

Does it happens often ?
While your computer is "frozen", have you tried ALT+F4, CTRL+ALT+DEL or even tried if the CAPS LOCK light indicator is still working normally (ON/OFF) ?

Yes I have tried these. Only Ctrl+tab works. It minimize the game screen so I can use my computer. But I can't be able to open my game until I restart my computer

EricR added a comment.Jun 21 2017, 7:01 PM

Strange that ALT+F4 and even more that CTRL+ALT+DEL are not working while the "STEAM OVERLAY" CTRL+TAB works...

So you can't access the Task Manager and see what is frozen and close that process manually ?

No. I am not able to use any app opened at task bar.

EricR added a comment.Jun 21 2017, 7:07 PM

You had updated the game to v0.77 because it seems not in the .rpt file ?
Last update date was June 15th.

No Sir. I haven't. I am going to uninstall and reinstall it again tomorrow. Because it's the release date of Project Argo! Please tell me after reinstalling it is it fully updated or not?

EricR added a comment.Jun 21 2017, 7:32 PM

The fact that your game is not up to date with the servers could be the reason why it crashes.

I would suggest you to take a look by yourself in the DevBlog about the 0.77 update, and about the next (june 22nd) release, I'm not aware of what's in it.
https://www.projectargo.net/blog/changelogs/update-077

Ok I will check it. But it's hanging before the update date. Last time I played the game is 9 June!

EricR added a comment.Jun 21 2017, 7:58 PM

I would also suggest you to remove any optional parameters (launch options), as :
-noSlpash, -enableHT, etc...
If you have such enabled.

Ok. I will check it!

Vietwitch claimed this task.Jul 4 2017, 4:57 PM
Vietwitch changed the task status from New to Need More Info.
Vietwitch added a subscriber: Vietwitch.

Hello guys,
is the problem still there or it works fine now? As EricR wrote it could be done by the game version. Please let us know.