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US server #6 and #9 9/10 players Maximum amount of players reached
Confirmed Internally, NormalPublic

Description

US server #6 has not allowed over 9 players in more then a week.

US server #9 just recently started the same behavior.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce

Try Joining US server #6 when the server is at 9/10 players.

Additional Information

I am not sure if this is related, but sometimes when joining the slots show up like this.

Event Timeline

KronX created this task.Jun 5 2017, 10:11 PM
EricR added a subscriber: EricR.Jun 5 2017, 11:04 PM
This comment was removed by EricR.
Vietwitch claimed this task.Jun 6 2017, 2:48 PM
Vietwitch changed the task status from New to Confirmed Internally.
Vietwitch added a subscriber: Vietwitch.

Hello. Thanks for your feedback. We observed that US server #06 had that kind of problem. We try to figured out.

But the sorting of CLOUDS/FLAMES in lobby looks like something new.
Did you play in that 4vs6 game long enough to observe if the FLAMES faction could filled all of these positions?

KronX added a comment.Jun 7 2017, 9:22 AM

The game never got close to filling up. At almost the last possible second a 6th name appeared, but I don't think he even had enough time to load in to the map.

Problem with servers should be solved for now. Please let me know if you observe it again.

EricR added a comment.Jun 7 2017, 11:02 AM

I played for a long period "tonight", and It didn't happened once... what is pretty good.

KronX added a comment.Jun 8 2017, 11:08 PM

This is what seems to happen when a 6vs4 fills up.

The 2 players Skitstep and Tactical are the last players to join the team, Their names are still gray and they have 0 score and are still in the process of loading in.

Tactical Turns orange and gets to spawn, Skitsteps stays grey.

Under the Player list Skipstep gets a hour glass by his name.

MATCH ENDS.

The next match the slots are 5v5 again. Skipstep is listed in grey in the lobby. His name never turns green, we all wait for the timer to run out. If someone is unable to ready up they should be kicked when the timer runs out.

You can see skitstep is still listed with an hourglass under players, but not on a team. Vote kick does not seem to work on removing the player.