Page MenuHomeFeedback Tracker

Game crashes after some minutes while normal playing (running, fighting, inventory) - getting error message about the working storage
Acknowledged, NormalPublic

Description

[Try writing in english, hope you can understand it]

Hello,

since yeaterday I have a big Problem:

I can play only for 2-6 minutes. After this I hear a system sound, the game freezes. I´m not able to minimize or something. I have to put the notebook off.
Sometimes I can press "Esc", then I get a black screen and a new window with an error message appears (see picture - unfortunately in german).

Often the mistake appears when I was in the inventory, but also while running or fighting against zombies.

I deinstalled all updates from the last days in hope it would help, but it doesn´t.

After reading in an forum, I put the settings to "low/very low" and set the inventory on an other key. Since then (1 hour ago) I can play without crash- so far.

But it is very frustrating when you have a new gaming notebook, play with highest Settings for hours and now you have to play with a very bad graphic to hopefully prevent a crash.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce

Start game new and play normally.

Additional Information

unfortunately in german:

Event Timeline

Chazzy created this task.Apr 23 2017, 11:28 AM
Geez changed the task status from New to Need More Info.EditedApr 24 2017, 10:24 AM
Geez added a subscriber: Geez.

Hello Chazzy and thank you for the report.
Please upload the contents of your C:\Users\*username*\AppData\Local\DayZ folder to this ticket. In case the folder is not visible, enable the hidden folders in windows - https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.
Regards,
Geez

Hello Geez,

thank you for your answer.
I hope I have the right folder now.

Greetings,
Chazzy

Geez changed the task status from Need More Info to Assigned.Apr 24 2017, 2:23 PM

Thank you Chazzy.
This is the correct folder, we will analyse the crash logs and will get back to you once we have more information about the crashes.
Regards,
Geez

Geez changed the task status from Assigned to Acknowledged.Apr 24 2017, 5:16 PM

Hello Chazzy.
This is an issue we are aware of and it is scheduled for a fix.
Regards,
Geez