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Game Freezes
Need More Info, NormalPublic

Description

As soon as I load into a server and start moving around, the entire game freezes.

I have re-downloaded the game and I have completely reset my computer.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
(10.0, Build 14393) (14393.rs1_release.161220-1747)
Category
Game Freezes
Steps To Reproduce
  1. Launch game
  2. Join server
  3. Move around
  4. Game freezes

Event Timeline

spacebagkiller updated the task description. (Show Details)
Geez changed the task status from New to Need More Info.Mar 17 2017, 11:35 AM
Geez added a subscriber: Geez.

Hello spacebagkiller and thank you for the report.
Are your video / other drivers up to date? Does this issue occur with both 64 bit and 32 bit clients? Does the issue occur on both stable and experimental versions? Have you tried to change your video settings to see if that changes anything about the behaviour of the issue? And if it is not a problem, can you upload the dxdiag file from your computer to this ticket? (The upload button can be found on the bar at the top of the comment window). A short guide on how to obtain the dxdiag file can be found here https://support.microsoft.com/en-us/instantanswers/b319762b-f281-41b4-b746-d14de804b246/open-and-run-dxdiag-exe.
Regards,
Geez