Page MenuHomeFeedback Tracker

Crash on launch: ERROR: Out of video memory! Please close other open applications
New, WishlistPublic

Description

Application crashes on launch, both 'developer' and 'normal'.

Result: White screen, error box "ERROR: Out of video memory! Please close other open applications."

No other applications running.

Details

Legacy ID
955327191
Severity
None
Resolution
Open
Reproducibility
Always
Steps To Reproduce

Open Steam, select Play. Crash is immediate.

Additional Information

Intel i7 920. NVidia GeForce GTX 770; 3840x2160 resolution.

------------------

System Information

Time of this report: 5/8/2015, 23:58:41

Operating System: Windows 8.1 Pro with Media Center 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)
        Language: English (Regional Setting: English)

System Manufacturer: MSI

System Model: MS-7522
        BIOS: Default System BIOS
   Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
      Memory: 12288MB RAM

Available OS Memory: 12278MB RAM

      Page File: 2810MB used, 11323MB available
    Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 144 DPI (150 percent)

    DWM DPI Scaling: UnKnown
     DxDiag Version: 6.03.9600.17415 64bit Unicode


Display Devices

       Card name: NVIDIA GeForce GTX 770
    Manufacturer: NVIDIA
       Chip type: GeForce GTX 770
        DAC type: Integrated RAMDAC
     Device Type: Full Device
      Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_37783842&REV_A1
  Display Memory: 10142 MB
Dedicated Memory: 4003 MB
   Shared Memory: 6139 MB
    Current Mode: 3840 x 2160 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
   Monitor Model: Acer XB280HK
      Monitor Id: ACR0407
     Native Mode: 3840 x 2160(p) (59.997Hz)
     Output Type: Displayport External
     Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 9.18.0013.4788 (English)

Driver Version: 9.18.13.4788
   DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
  Driver Model: WDDM 1.3

Graphics Preemption: DMA
Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Supported

   Power P-states: Not Supported
Driver Attributes: Final Retail
 Driver Date/Size: 3/13/2015 15:41:47, 17258024 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: 
Device Identifier: {D7B71E3E-52C4-11CF-4649-75171CC2C435}
        Vendor ID: 0x10DE
        Device ID: 0x1184
        SubSys ID: 0x37783842
      Revision ID: 0x00A1

Driver Strong Name: oem31.inf:0f066de34a958ed1:Section037:9.18.13.4788:pci\ven_10de&dev_1184

Rank Of Driver: 00DA2001
   Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
   DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT

Event Timeline

jhendrake edited Steps To Reproduce. (Show Details)May 9 2015, 6:04 AM
jhendrake edited Additional Information. (Show Details)
jhendrake set Category to category:bugs.
jhendrake set Reproducibility to Always.
jhendrake set Severity to None.
jhendrake set Resolution to Open.
jhendrake set Legacy ID to 955327191.May 9 2016, 9:58 AM