Maniphest T116623

Crash on launch: ERROR: Out of video memory! Please close other open applications
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Description

Application crashes on launch, both 'developer' and 'normal'.

Result: White screen, error box "ERROR: Out of video memory! Please close other open applications."

No other applications running.

Details

Legacy ID: 955327191
Severity: None
Resolution: Open
Reproducibility: Always

Steps To Reproduce

Open Steam, select Play. Crash is immediate.

Additional Information

Intel i7 920. NVidia GeForce GTX 770; 3840x2160 resolution.

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System Information

Time of this report: 5/8/2015, 23:58:41

Operating System: Windows 8.1 Pro with Media Center 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)
        Language: English (Regional Setting: English)

System Manufacturer: MSI

System Model: MS-7522
        BIOS: Default System BIOS
   Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
      Memory: 12288MB RAM

Available OS Memory: 12278MB RAM

      Page File: 2810MB used, 11323MB available
    Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 144 DPI (150 percent)

    DWM DPI Scaling: UnKnown
     DxDiag Version: 6.03.9600.17415 64bit Unicode

Display Devices

       Card name: NVIDIA GeForce GTX 770
    Manufacturer: NVIDIA
       Chip type: GeForce GTX 770
        DAC type: Integrated RAMDAC
     Device Type: Full Device
      Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_37783842&REV_A1
  Display Memory: 10142 MB
Dedicated Memory: 4003 MB
   Shared Memory: 6139 MB
    Current Mode: 3840 x 2160 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
   Monitor Model: Acer XB280HK
      Monitor Id: ACR0407
     Native Mode: 3840 x 2160(p) (59.997Hz)
     Output Type: Displayport External
     Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 9.18.0013.4788 (English)

Driver Version: 9.18.13.4788
   DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
  Driver Model: WDDM 1.3

Graphics Preemption: DMA
Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Supported

   Power P-states: Not Supported
Driver Attributes: Final Retail
 Driver Date/Size: 3/13/2015 15:41:47, 17258024 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: 
Device Identifier: {D7B71E3E-52C4-11CF-4649-75171CC2C435}
        Vendor ID: 0x10DE
        Device ID: 0x1184
        SubSys ID: 0x37783842
      Revision ID: 0x00A1

Driver Strong Name: oem31.inf:0f066de34a958ed1:Section037:9.18.13.4788:pci\ven_10de&dev_1184

Rank Of Driver: 00DA2001
   Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
   DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT

Event Timeline

Bohemia added a project: Restricted Project.May 9 2016, 9:58 AM

jhendrake edited Steps To Reproduce. (Show Details)May 9 2015, 6:04 AM

jhendrake edited Additional Information. (Show Details)

jhendrake set Category to category:bugs.

jhendrake set Reproducibility to Always.

jhendrake set Severity to None.

jhendrake set Resolution to Open.

jhendrake set Legacy ID to 955327191.May 9 2016, 9:58 AM